FAQ

Willow & Olive FAQ

Q: What kind of frames do you recommend for your prints?

A: Our prints come unframed and framing & matting is not available at this time. We recommend IKEA Ribba frames in birch, white or black as well as Pottery Barn, West Elm, Michaels, Kohls and Target frames.  Our prints all come in standard sizes so framing yourself is easy! 

Q: How are my items shipped? 
We use a variety of carriers depending on the product. Our products are designed by Amy Brinkman, made-to-order and are shipped directly from our print partners.

Q: Can I see a custom print proof with my personalization info on it before I purchase it?

A: Our designs are created as shown in each listing. Unfortunately, we cannot provide proofs prior to purchase due to the graphic design time involved, but if you request one at checkout, we'd be happy to send one for your approval.

Q: Do you accept custom work such as a new design created from scratch, custom art print, logos, illustrations, wedding signs etc (designs not currently shown in your shop)?
A: Amy is currently not taking custom design requests due to a heavy design schedule. 

Q: I am not sure of the color choice…will my artwork that I receive match my monitor?
A: Colors vary from monitor to monitor and digital images shown on screen may appear slightly darker once printed due to the background difference of a lighted screen verses paper and fabric substrates.

Q: Where else can I shop for Willow & Olive products?

A: You can shop here on our website at our Etsy shop: https://www.etsy.com/shop/WillowAndOlive

A. You can also find more of artist, Amy Brinkman's products at these fine stockists:

https://willowandolive.com/collections/stockists

All art, text, graphics, and designs ©Willow & Olive/Amy Brinkman 2021 / All Rights Reserved. Reproduction of any copyrighted art, photos or text is a US federal violation. My images, art, photos, text and graphics may not be used, distributed, reproduced or shared without expressed written consent of the artist. 
Thank you!