Privacy Policy

Privacy Policy

At Willow & Olive, your privacy and the security of your personal information are important to us.

Information We Collect

When you make a purchase, we collect the information you provide, such as your name, shipping address, billing address, email address, and payment details, to process your order and provide customer support.

When you browse our store, we may automatically receive your device’s Internet Protocol (IP) address to help us understand browser and operating system usage.

With your permission, we may send emails about new products, promotions, and updates. You may unsubscribe at any time.


Consent

By providing personal information to complete a transaction, you consent to our collecting and using it for that purpose.

If we request your information for marketing, we will ask for your consent or provide an option to opt out.

You may withdraw your consent at any time by contacting us at:
willowandoliveinfo@gmail.com


Shopify Hosting

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services. Your data is stored securely on Shopify’s protected servers.

All payment information is encrypted and processed according to Payment Card Industry Data Security Standard (PCI-DSS) requirements.


Third-Party Services

We share only the information necessary for service providers (such as payment processors and shipping carriers) to perform their services. These providers have their own privacy policies governing the use of your information.

When you leave our website or are redirected to a third-party site, their privacy policies apply.


Security

We follow industry best practices to protect your personal information from loss, misuse, or unauthorized access. All sensitive data is encrypted using secure technologies.


Cookies

Our website uses cookies to improve your shopping experience, remember cart contents, and analyze site traffic. You may disable cookies in your browser settings if you prefer.


Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or have consent from a parent or guardian.


Changes to This Policy

We may update this policy periodically. Changes take effect immediately upon posting.


California Privacy Rights (CCPA)

California residents may request access to, deletion of, or opt-out of certain uses of their personal information.
CCPA Opt-Out:
https://willowandolive.com/pages/ccpa-opt-out


Contact Information

If you would like to access, correct, or delete your personal information, or have questions about this policy, please contact:

Willow & Olive
Privacy Compliance
2135 NW 108th St #71212
Clive, IA 50325 USA
Email: willowandoliveinfo@gmail.com